FAQ

FAQ

Accreditation	What is Accreditation? What is NABH? Why NABH? What are the basic licences and statutory obligations required to run a hospital?
Balanced Scorecard	What is Balanced Scorecard? How does Balanced Scorecard help healthcare organisations?
Lean Production	What is Lean?
Six Sigma	What is Six Sigma? How is Six Sigma important for Healthcare Organisations?
Total Quality Management	Total Quality Management?

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“The keystone of successful business is co-operation and partnership. Friction retards progress.” - J.C . Penney (Founder of JC Penney department stor...

Total Quality Management, TQM, is a method by which management and employees can become involved in the continuous improvement of the production of ...

In the healthcare industry, organisations are under tremendous scrutiny to reduce the incidence of medical errors. Pressures for these reductions ar...

Six Sigma is a statistically based process improvement methodology that aims to reduce defects to a rate of 3.4 defects per million defect opportuni...

Lean manufacturing or lean production is an initiative focussed on eliminating all waste in manufacturing processes. In the last few years, healthca...

Applied to healthcare, these four perspectives can be translated into the following: Financial perspective – measures include debtor management, ...

The Balanced Scorecard is an approach to strategic management developed in the early 1990s by Dr Robert Kaplan and David Norton. It is a management sy...

The following is the list of licences and acts applicable to healthcare organisations. However, all may not be applicable to all the hospitals. 1. A...

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